Privacy Policy

We collect information from you when you register on our site. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. The information captured is used as described below, except for your credit card information which is only used during the payment process by our independent pay merchant.
You may, however, browse our site anonymously without logging in.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions
  • To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
  • To send newsletters (only when you sign up to receive our newsletter by providing your email address and clicking “sign up” at the bottom of our page)

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

By using our site, you consent to our website privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page.

CONTACT US

If there are any questions regarding this privacy policy, you may contact us using the information below:
email: customercare@jotakena.com

Contact

 

Trading Hours : Monday – Friday
9:00 AM – 4:00 PM CAT+1
Tel:+27 21 461 2230
E-mail Please contact us by email.

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