shipping & handling
Upon completion of your order, our team attends to the shipping & handling of your garment. Allow 2 weeks for production of non-embroidered items and 4-6 weeks for made-to-order embroidered items. When ready, the courier service is notified and your parcel dispatched within 1 working day. Once the courier collects your parcel, you are notified via email and receive a waybill number. This number also serves as your tracking number. Please quote this number if you have any questions regarding your purchase. Delivery time from dispatch should not exceed 5 working days within South Africa. Approximate delivery times for products shipped outside South Africa should not exceed 10 working days.
All purchases above R500 will be delivered free within the borders of South Africa.
All international orders (parcels to be dispatched outside the borders of South Africa) will be charged based on the country given in your shipping address. The shipping cost will automatically be added to your order at checkout.
Please note that any delivery to a country outside South Africa may attract import duties/taxes which are outside our control. These costs may significantly increase the cost of the order.